Strong profitability and return on equity
Profit before tax of NOK 1.754 billion in Q4; return on equity of 27.3% for the year.
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The call presented multiple strong financial and operational positives: double-digit revenue growth, improved combined ratio, high ROE, a robust solvency ratio and a sizable dividend proposal. These were tempered by one-off IT write-downs and restructuring costs (NOK 502m), weather-related large losses (Storm Amy, NOK 349m), some headline cost-ratio pressure and uncertainty around long-term core IT decisions. On balance, the positives (recurring profitability, capital strength, growth and operational progress) outweigh the lowlights, which are largely one-time or manageable.
Management guided that pricing will be kept at least in line with claims‑cost development to deliver on 2026 targets, citing expected repair‑cost inflation of 3–5% for property and 3–6% for motor over the next 12–18 months, current average price increases of ~9% (property) and 10% (private motor) after average premiums rose ~14% and 16.5% last year, and continued focus on efficiency; key metrics cited include an adjusted Q4 combined ratio of 83.8% (FY combined ratio 83.4%, a 2.5pp improvement), Q4 insurance service result NOK 1.297bn (adjusted NOK 1.798bn after NOK 502m one‑offs), Q4 profit before tax NOK 1.754bn, investment returns contributing (CEO) NOK 482m, return on equity 27.3%, annual revenue growth 11.5% (Q4 +10.4% LCU), cost ratio 12.7% (11.5% adjusted), solvency ratio 188% (target range 140–190%), and a proposed dividend of NOK 7.25bn (regular NOK 5bn = NOK10/sh, special NOK 2.25bn = NOK4.5/sh, regular payout ~76%); they also flagged a decision on the Sweden core‑IT path to come first, expect FSA approval of the dividend, and noted the Baltics sale will lift solvency by ~5pp in Q1 2026.
Profit before tax of NOK 1.754 billion in Q4; return on equity of 27.3% for the year.
Insurance revenues grew 10.4% in Q4 in local currency and 11.5% for the year, driven by pricing measures and volume growth across Private and Commercial segments.
Full-year combined ratio improved by 2.5 percentage points to 83.4%; adjusted Q4 combined ratio 83.8%; underlying frequency loss ratio improved by 0.7 percentage points (Q4).
Board proposed total dividend of NOK 7.250 billion (regular NOK 5.0 billion = NOK 10/share, +11% VS 2024; special NOK 2.25 billion = NOK 4.5/share). Regular dividend payout ratio equivalent to 76%.
Solvency ratio of 188% at year-end; sale of Baltics expected to add ~5 percentage points in Q1 2026; Tier 2 capital and operating earnings contributed positively.
Adjusted insurance service result was up ~8% in Q4 after excluding NOK 502 million one-off expenses; excluding these items, Q4 cost ratio improved by 0.8 percentage points and full-year adjusted cost ratio was 11.5% (reported 12.7%).
Investments returned NOK 482 million in Q4; match portfolio returned ~50 bps and free portfolio ~70 bps in the quarter. Unit-linked business added ~18,000 occupational members and >NOK 17 billion AUM year-on-year.
Retention in Norway at 91%; retention outside Norway at 84%; Commercial Denmark retention improved from 85% to 86%. Digital distribution and automation improved, with higher digital sales and improved automated claims processing.
Good morning, and welcome to the Gjensidige Q4 2025 Results Presentation Call hosted by Mitra Hagen Negard, Head of IR; and Geir Holmgren, CEO. Please note this conference is being recorded. [Operator Instructions] I will now hand you over to Mitra Hagen Negard to begin today's conference. Thank you.
Thank you, operator, and good morning, everyone. Welcome to this fourth quarter and full year 2025 presentation of Gjensidige. My name is Mitra Negard, and I am Head of Investor Relations. As always, we will start with our CEO, Geir Holmgren, who will give you the highlights of the quarter and the year, followed by our CFO, Jostein Amdal, who will run through the numbers in further detail. And we have plenty of time for Q&A after that. Geir, please.
Thank you, Mitra, and good morning, everyone. We have concluded a strong year, driven by solid efforts across the organization. We moved forward with confidence, guided by a clear commitment to honoring our purpose of being there for our customers when it matters most. Over the course of the year, we processed nearly 1 million claims, including a higher volume related to Storm Amy, maintaining a strong emphasis on speed and efficiency. We always continue to introduce innovative solutions that help prevent damage and simplify everyday life, further strengthening the value we provide. Our customers continue loyalty confirms the relevance of what we do. In parallel, sustained efficiency initiatives have contributed to a return to strong profitability. So let's turn to Page 2 for comments on our fourth quarter results before moving on to...
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